Insurance Claims Register

 

A number of years ago, the Insurance Council of New Zealand formed an organisation called Insurance Claims Register Limited.
 
The Insurance Claims Register is a huge database in which member organisations lodge details of all claims made under their policies. It is used by insurance companies to manage insurance fraud, primarily double dipping and recidivist claimants. Most members of the Insurance Council of New Zealand are part of the Insurance Claims Register, and so you can be assured that if you make a claim, your details will be on the Insurance Claims Register.
 
The Insurance Claims Register is run by the Insurance Council of New Zealand (see regulation tab), and is bound by strict codes of practice in terms of privacy and collection of information. By and large, however, if you are insured with a company that is a member of the Insurance Claims Register, you need to know that:
(1)      You will have to agree to the details of any claim being lodged on the Insurance Claims Register;
(2)      If you make a claim, the insurance company will probably check on the Insurance Claims Register. The purpose of these checks is to:
·        Make sure that you are not double dipping and claiming against another insurance company;
·        Make sure there are not any previous claims that you have not disclosed when applying for the insurance.
 
If you want to found out what information is held on the Insurance Claims Register, you should direct your enquiries to the Insurance Council of New Zealand.
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